Privacy Policy

1. Our Privacy Commitment

2. Information We Collect

Information You Provide

• Account Information: Email address, username, and password (or social login credentials)
• Profile Information: Name and profile picture (optional)
• Your Writing: All content you create in Riikee (stored privately and encrypted)
• Settings: Your preferences, writing goals, and app settings

Information Collected Automatically

• Usage Data: Writing statistics, goal completion rates, and feature usage
• Device Information: Device type, operating system, and app version
• Log Data: Access times, session duration, and error logs

Information We DON'T Collect

• We don't track you across other websites
• We don't collect location data
• We don't use advertising cookies
• We don't monitor your writing content

3. How We Use Your Information

To Provide Our Service

• Create and maintain your account
• Save and sync your writing across devices
• Track your writing goals and progress
• Provide customer support

To Improve Riikee

• Understand how features are used (anonymized data only)
• Fix bugs and improve performance
• Develop new features based on usage patterns

To Communicate With You

• Send essential service notifications
• Respond to your support requests
• Send product updates (you can opt-out)

4. How We Protect Your Data

Security Measures

• Encryption: Your writing is encrypted both in transit and at rest
• Secure Infrastructure: We use industry-standard security practices and trusted cloud providers
• Access Controls: Only essential personnel can access system infrastructure, never your content
• Regular Security Updates: We keep our systems updated and regularly review security practices

What You Can Do

• Use a strong, unique password
• Enable two-factor authentication (if available)
• Keep your account credentials private
• Regularly export and backup important work

5. Data Sharing and Disclosure

We NEVER Share

• Your writing content
• Your personal information for marketing
• Any data with advertisers

We Only Share When

• You explicitly request it: Such as exporting your data
• Required by law: We'll notify you unless legally prohibited
• To protect rights and safety: To prevent fraud or protect against harm
• With your consent: Only when you explicitly agree

6. Third-Party Services

Social Login Providers

If you sign up using Google, Facebook, or Twitter:

• We only receive basic profile information (name, email, profile picture)
• We don't post to your social accounts
• We don't access your contacts or friends list

Service Providers

We use trusted third-party services for:

• Cloud hosting (your data remains encrypted)
• Payment processing (Pro subscriptions)
• Email delivery (service notifications)
• Usage analytics (currently Google Analytics - to understand how features are used and improve the product)

These providers are contractually bound to protect your data and can only use it to provide services to us.

7. Your Rights and Choices

You Can Always

• Access Your Data: View all your writing and account information
• Export Your Data: Download your content anytime (TXT for free users, multiple formats for Pro)
• Delete Your Data: Close your account to immediately delete all data
• Update Information: Change your account details anytime
• Control Communications: Opt-out of non-essential emails

Data Portability

• Free users can export in TXT format
• Pro users can export in TXT, PDF, Word, and other formats
• Export includes all your writing and metadata

8. Data Retention

While You're Active

• We keep your data as long as your account is active
• You can delete individual pieces of writing anytime

When You Close Your Account

Automatic Cleanup

• Inactive accounts may be notified before deletion
• Temporary files and logs are automatically deleted after 30 days

9. Children's Privacy

• Riikee is not intended for children under 13
• We don't knowingly collect data from children under 13
• If we discover underage accounts, we delete them immediately
• Parents can contact us if they believe their child has created an account

10. International Data Transfers

• Your data may be processed in countries other than your own
• We ensure appropriate safeguards are in place for international transfers
• By using Riikee, you consent to these transfers

11. California Privacy Rights (CCPA)

California residents have additional rights:

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of sale (we don't sell your data)
• Right to non-discrimination

To exercise these rights, contact us at [Privacy Contact Email].

12. European Privacy Rights (GDPR)

If you're in the European Economic Area, you have rights under GDPR:

• Right to access your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent

Our legal basis for processing is your consent and legitimate interests in providing the service.

13. Cookies and Tracking

Essential Cookies

We use essential cookies for:

• Keeping you logged in
• Remembering your preferences
• Security purposes

Analytics

We use privacy-focused analytics tools (currently Google Analytics) to understand how our product is used:

• Feature usage patterns (to improve the product)
• Basic user engagement metrics
• Error tracking and performance monitoring

Important: We never track or analyze your writing content - only how you interact with the app's features.

What We Don't Do

• No advertising cookies
• No cross-site tracking
• No content monitoring or analysis

14. Changes to This Policy

• We'll notify you of significant changes via email or in-app notification
• Continued use after changes means you accept the updated policy
• You can always view the current policy in the app

15. Contact Us